Privacy Policy

1. Introduction

Welcome to ListenOwl.ai, operated by Harena Inc ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Profile information (profile picture, bio, preferences)
• Listening history and preferences
• Payment information (processed securely through third-party providers)
• Communications with us (support requests, feedback)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Personalize your experience and provide recommendations
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activity

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent or at your direction
• With service providers who perform services on our behalf
• To comply with legal obligations
• To protect our rights, privacy, safety, or property
• In connection with a merger, sale, or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Opt-out of marketing communications
• Data portability

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our service. You can control cookies through your browser settings and other tools.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: